To place a trade or an order over the phone: The following outlines our process.
1. Introduction


Note to Trader: When calling the trading desk, the trader should specify at the outset the type of account with which they are trading.
2. Have your Account Number ready



Trading Desk: "May I have your account number, please?"
Trader: "My account number is 55555."
3. Login Details: Step 1



Trading Desk: "May I have your login ID, please?"
Trader: "My login ID is 55555."
4. Login Details: Step 2



Trading Desk: "May I have the password used on the account, please?"
Trader: "My password is 555555aaa."
5. Account Holder Verification


Trading Desk: "May I have the name on the account, please?"


Note: The Trading Desk Agent asks this question in order to verify that the caller is indeed the account holder.
6. Placing A Trade



Trader: "I would like to go long on USD/JPY."
Trading Desk: "USD/JPY is trading at 555.555, What is the expiration time you wish to trade?"
7. Trade Placement Confirmation



Trading Desk: "You have bought a Call option on the USD/JPY at the rate of 555.555 which will expire at 5:00 GMT"
Note: With the No Dealing Desk platform, our staff acts as an agent to place the trade on your behalf and not as a dealer quoting a price. Therefore, after you express the order request, our staff will inform you as to the status of the order and confirm the price of the order.

To view our index of currently available Assets, click here. For our platform rates, click here.