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Customer Service Center


At Banc De Binary, customer service is our highest priority.  Nothing is of greater importance to us than providing friendly, professional, and knowledgeable support to all of our clients, all the time.   In today’s rapidly changing global economic environment, the service and resources you receive must be of the finest quality and precision with courteous, helpful attention and support from live customer service specialists that have been thoroughly trained to maintain the highest standards of professionalism in a 24/7 user-friendly environment. 


No matter where you are located on the globe, our multilingual customer support team is available by phone, live chat, and email around the clock to give advice, answer questions, and review the markets.  Banc De Binary has account executives fluent in English, Spanish, Russian, Arabic, Mandarin, Cantonese and Japanese.  We are firmly committed to making your overall banking and trading experience, the very best that it can be.


At Banc De Binary, the customer is our most valued asset.




        



Customer Support
Toll Free: +1(800)656 6163
International: +1(212)710 5905
Fax: +1(646)291 8910

Call us anytime from 10AM Sunday to 5PM Friday (ET) Saturday 9AM to 5PM (ET). All offices are open 24 hours from Sunday to Friday.

View full market hours & holidays schedule by clicking here >>

Email Support

sales@bbinary.com
Questions about opening a new account

info@bbinary.com
Trading-related or account questions

support@bbinary.com
Technical questions and troubleshooting

accounting@bbinary.com
Deposit/Withdrawal related questions

dd@bbinary.com
Dealing desk related questions

affiliates@bbinary.com
Affiliation Requests


LiveChat (Availability 24/7)

To speak with a live account executive click here >>


Request a Call Back

To request a callback from our Sales team during a time convenient for you, please click here >>


Free Instant Call
To make a free call to Banc De Binary now click here >>

Skype Call

To make a Skype call to Banc De Binary now click here >>


Support Ticket

To submit an online support ticker click here >>


Software Walkthrough

To Schedule a Software Walk through with a Broker click here >>



Corporate Headquarters
Trump Tower
40 Wall Street
New York, NY
10005

Office Locations

Luxembourg
5 Rue Jean Monnet
LU - 2180 - Luxembourg
Luxembourg 2180

Turkey
Sun Plaza
Maslak Mahallesi Bilim Sokak No: 5 Sisli
Istanbul

Turkey 34298


Hosting and Technical Support Location: London, United Kingdom

NOTE: Keycard protocols, biometric scanning protocols and round-the-clock interior and exterior surveillance monitor access to every one of our data centers. Only authorized data center personnel are granted access credentials to our data centers. No one else can enter the production area of the datacenter without prior clearance and an appropriate escort. Every data center employee undergoes multiple and thorough background security checks before they're hired.



Speak To Forex Experts
Contact BDB 24/7
How To Trade
  • 1

    Select the asset you wish to trade.


  • 2

    Click "Up" if you think the price will rise above the current level.

    Click "Down" if you expect the price to fall below the current level.

  • 3

    Choose the investment amount you wish to trade with - along with an expiry time of your choice and click "Apply".


  • 4

    Wait for the option to expire.